What happens when I end or delete my campaign?
Ending your campaign:
To end your campaign, go to your campaign dashboard, and click the top-right dropdown menu More Actions > End Campaign option.
Here's what happens when you end your campaign:
- New participants can still be added but no referrals will be triggered. Any campaign emails that you have enabled at the Campaign Editor > 3. Emails step will also not be sent out.
- If you have a Leaderboard reward, then emails will be sent to the winners and non-winners (only if you have these emails enabled in the Emails step in the Campaign Editor)
- The GrowSurf floating button(s) will no longer be displayed on your site, regardless of the settings you have configured in the Design step in the Campaign Editor
- If you are using the GrowSurf JavaScript Web API, the functions will still work normally, but the GrowSurf server will prevent any new referrals to be triggered
Deleting your campaign:
To delete your campaign, go to your campaign dashboard, and click the top-right dropdown menu More Actions > Delete Campaign option.
Here's what happens when you delete your campaign:
- Deleting a campaign is permanent, and you will not be able to recover your campaign and participants' data. We strongly encourage that you download your participants' list before deleting it.
- The GrowSurf widget will no longer be displayed on your site, regardless of the Widget settings you have configured in the Design step in the Campaign Editor
- If you have a Leaderboard reward, no emails will be sent to the winners and non-winners (regardless if you have these emails enabled in the Emails step in the Campaign Editor)
- If you are using the GrowSurf JavaScript Web API, the functions will still work normally, but the GrowSurf server will prevent any new referrals to be triggered