What happens when I end or delete my program?

Ending your program:

To end your program, go to your program dashboard, and click the top-right dropdown menu More Actions > End Program option.

Here's what happens when you end your program:

  • New participants can still be added but no referrals will be triggered. Any program emails that you have enabled at the Program Editor > 3. Emails step will also not be sent out.
  • If you have a Leaderboard reward, then emails will be sent to the winners and non-winners (only if you have these emails enabled in the Emails step in the Program Editor)
  • If you are using the GrowSurf JavaScript SDK, the functions will still work normally, but the GrowSurf server will prevent any new referrals to be triggered

Deleting your program:

To delete your program, go to your program dashboard, and click the top-right dropdown menu More Actions > Delete Program option.

Here's what happens when you delete your program:

  • Deleting a program is permanent, and you will not be able to recover your program and participants' data. We strongly encourage that you download your participants' list before deleting it.
  • If you have a Leaderboard reward, no emails will be sent to the winners and non-winners (regardless if you have these emails enabled in the Emails step in the Program Editor)
  • If you are using the GrowSurf JavaScript SDK, the functions will still work normally, but the GrowSurf server will prevent any new referrals to be triggered
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