How can I secure my campaign against fraudsters?
You may encounter instances where certain individuals may try to abuse your referral campaign. To combat such fraudulent activities, here are some recommendations:
- Set your referral trigger to be "Sign Up + Qualifying Action" within the Installation step of the Campaign Editor. This way, referrals will not happen until they perform the qualifying action.
- Set your reward automation level to Manually approve rewards within the Options step of the Campaign Editor. This will ensure that when a participant reaches a reward goal, it will not be unlocked for them until you manually approve their reward (you'll always receive an email notification letting you know when you have a reward too).
- Once you have completed testing for your campaign, make sure to turn your anti-fraud settings to the Strict setting within the Options step of the Campaign Editor (more details here).
- If you have the emails and/or IP addresses, you may also blacklist them (wildcards are supported).
- For adding new participants:
- If you are using the 'automagic' option or a GrowSurf API: implement an anti-spam/bot measure on your website/web app to verify your users' identities.
- Use the GrowSurf REST API instead of the JavaScript Web API for adding participants and/or triggering referrals. Remove the GrowSurf Universal Code from your web client(s).
To learn more about GrowSurf's anti-fraud system, take a look at how GrowSurf's anti-fraud system works.